Shipping Policy

Shipping Policy

Chaser values our customers dearly and want to make sure you have an exceptional shopping experience with Chaser.

Chaser Brand uses FEDEX for it's domestic deliveries. Other arrangements can be made for additional fee's.

 

 

 

 

 

 

 

Chaser is now shipping direct to Canada. Our current policy is for Canadian Customers to assume duties/taxes.

Free Shipping Offers:

FREE USPS GROUND within the United States (including Alaska and Hawaii) is available for orders above $75.00.

FREE FEDEX GROUND within Canada is available for orders above $125.00.

FREE FEDEX 2-DAY AIR within the United States (including Alaska and Hawaii) is offered for orders $150.00 and above.

For orders below those thresholds, the standard shipping rates are:

USPS - $7.50

FREE FEDEX 2-DAY AIR - $15.00

*STANDARD OVERNIGHT - $40.00 (not currently available)

STANDARD TO CANADA - $25.00

PRIORITY TO CANADA - $65.00

*temporarily suspended per our covid policy - see above

Deliveries should take (5-10) business days or less using standard ground, unless noted otherwise*.

For FedEx Ground and 2-day -  items that are purchased after 4:00pm PST are shipped the following day

For Standard Overnight Shipping - orders need to be processed before Thursdays, 3pm PST.

Items that are purchased anytime on Saturday's and Sunday's are shipped the following Monday. This includes (2)-Day shipping; special shipping arrangements can be made and agreed upon between you and your customer rep.

Please note that FEDEX delivers to physical addresses only and does not deliver to PO's.  Orders that have a PO for a shipping address will not be shipped and you will be contacted by customer service.

SALES

Due to high volume, orders for special sales (ie/Black Friday, Memorial Day, Labor Day, July 4th) will ship by end of following week.

Please contact customerservice@chaserbrand.com for more info. 

Click here for information regarding our return policy.

International Shipping Policy (minus Canada)

Chaserbrand.com has recently opened up our channels to the UK, Germany, France, Israel, Netherlands, Spain, UAE, Australia & New Zealand.  We will be shipping via FedEx using International Priority service.

The rates are:

AUSTRALIA:  $50USD

FRANCE:  $45USD

GERMANY:  $45USD

ISRAEL:  $45USD

MEXICO:  $25USD

NETHERLANDS:  $45USD

SPAIN:  $45USD

NEW ZEALAND:  $50USD

UAE:  $45USD

UK:  $50USD

Customer assumes all duties and tariffs.  

DO YOU OFFER FREE INTERNATIONAL SHIPPING FOR ORDERS ABOVE $75.00 and $150.00 USD?

As of now, our free shipping offer is for customers from the United States only.